My internet went down, however after a few hours it has come back online, but my pulse monitor will not connect to my wifi. Please asist, since it is saying disconnected.
I have closed and open the app multiples times, I have tried to change wifi settings on the deivce, with not luck.
Hey! Going to shoot a message your way so we can get this issue resolved for you!
Hey! Sending you a DM
Same problem. Original pulse. Nevermine, I pulled the plug for it and didnt realize it.
Happy to hear you were able to get back up and running. Definitely feel free to shoot a message if you have any further issues!
Hello my device also disconnected and will not connect to any wifi. Please Help!
My devices keep getting disconnected. Can you show me how to resolve this issue please ?
Today the pulse won’t connect have disconnected,what else can I try , keeps saying dialling in and nothing happens.
Hey,
Unfortunately we are running into an issue with the app loading. Our engineers are looking into this as we speak and we hop to have it resolved shortly! I’ll reach out to you with an update once the issue is resolved!
Looks like things are coming back online. We’re still closely monitoring the stability of the app. Please let us know if you notice any further issues!
Mine just reads dialing in….
We’re still actively investigating this issue so you may notice some intermittent downtime. Rest assured the team is on this and working hard to have the app 100% stable. We appreciate your patience!
Thank You!
Mine is on too! Thanks Everyone! 
Same!! My internet went out the other night and I have not been able to reconnect to save my life! I’ve tried everything! I can’t believe I paid this much for a product that I only got to use for 2 months and now won’t connect wtf?
Shoot me a DM with your device ID so I can help get ya back online
I’m sorry I don’t know how to send you a DM, I’m new to this site. Thank you for your quick response, I’ve been frustrated about this.
It is solid red after holding reset for 5 seconds then blinks red and green then when trying to connect it is solid red the 2 red blinks over and over then goes back to solid red after “configuration” to my WiFi.
It IMMEDIATELY connected right out of the box but I’ve been fiddling with it that last few days. I may not know what things are called but I am electronically inclined so I’m just stumped!
