Not sure what to do

One of our many pulse boxes is now stuck at “14hrs ago” flashing red on the actual box. The others work fine.

I tried reset on the device.

Is there another way to reset the device or is something wrong with it?

Thank you, didn’t know where to post this topic.

Hey Scarecrow - seems like that device is disconnected. Reach out to our support team and they’ll help you figure things out. 1‑888-537-8573 or