New Version Deletes Credentials

#1

I’m experiencing a really annoying behavior where the Pulse app is losing my credentials. When I enter valid credentials, I can run the app but if I put the device to sleep or switch to another app (iPhone) I have to reenter user name and password.

I’m seeing this on my iPhone (iOS 15.3.1) and when I run the Pulse app on my MacBook Air (macOS 12.2.1).

There’s no issue when I run the app in the browser.

Per the subject, this is a very recent behavior - that last week or so. - and I’ve never run into this before.

#2

I also experience this lately, have to login every time I open the app or web.

#3

Mine started doing this as well lastnight.

#4

Thank you for letting us know.

We will be looking into this issue and hope to fix it shortly.

1 Like
#5

+1 for the same issue. Very annoying.

#6

Yes this sucks, could be fixed with a little coding. In the meantime I recommend a password manager like LastPass. It works on all devices and will fill your credentials across them all.

#7

Good suggestion. I use 1Password which helps.

#8

I’ve deployed a fix just a couple of minutes ago.

unfortunately it’s not the easiest issue to reproduce during development, but i do hope this helps.

#9

Still not working for me as it used to.

It seems to log me out after a while, forcing me to re-enter name and password.

#11

Heya! I’m gonna shoot a DM your way with some additional questions so the team can look further into this issue!