Issues save function

#1

I am getting the save function on the bottom of the screen each time I open and also when I refresh???

#2

I just tested on desktop chrome and on the iOS app.

@GeMann What device are you using the app on that this is happening?

#3

@peet Iphone and my labtop

#4

@peet I just tried it on Google Chrome same thing is happening, also when I change the VPD perimeters then I refresh it and dose not change

#5

This is how it works for me - are you not seeing the same thing?

#6

@peet It’s when I refresh is when it shows up plus if I change the VPD it doesn’t save

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#7

Hi GeMann did you get this prompt figured out, I have the same problem. Started yesterday. Thks

1 Like
#8

@Mountaintopjdog no not yet @peet is looking into it, and yes it started on me yesterday too.

#9

Peet - whenever I do a page refresh in the “detail view”, I get the buttons show up to save the template. iOS, OS X Safari, OS X Chrome, Win 10 Chrome.
This behavior started with the update that put the VPD guidance in the new location.

1 Like
#10

@OC_Grower I think he is looking into it now,

#11

What version do you guys see in the menu here:

@OC_Grower @GeMann

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#12

@peet
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#13

Same here.

#14

Hi @GeMann i changed a little something w/ your one device. Can you hit the reload icon and see if you still see a problem?

#15

@peet I tried all platforms still doing it

#16

@peet is there a fix yet??

#17

@GeMann @OC_Grower @Mountaintopjdog

Hello. This issue should be solved now.
Let me know if you are still having trouble.

Best Regards,
Greg

1 Like
#18

Resolved on all platforms and apps - iOS Safari, OS X 10.13.6 Chrome and Safari (latest versions), Win 10 Chrome (latest version).

2 Likes
#19

Yes, it’s working on all platforms and apps now. Thank you

2 Likes